KCJKPA13 English 1 - Part 3

School of Business Administration in Karvina
Summer 2012
Extent and Intensity
0/2/0. 2 credit(s). Type of Completion: z (credit).
Teacher(s)
Mgr. Eva Brundová (seminar tutor)
Mgr. Veronika Burdová (seminar tutor)
Mgr. Eva Hánečková (seminar tutor)
Mgr. Jana Hejtmánková, Ph.D. (seminar tutor)
PhDr. Janusz Karpeta, Ph.D. (seminar tutor)
Bc. Olga Klimentová (seminar tutor)
Mgr. Marcela Neničková (seminar tutor)
Mgr. Gnima Marie-Chantal N´Gbaramou (seminar tutor)
Mgr. Martina Palyzová (seminar tutor)
Guaranteed by
Mgr. Jana Hejtmánková, Ph.D.
Department of Tourism and Leisure Activities – School of Business Administration in Karvina
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives (in Czech)
Úroveň - B 2.1 středně pokročilí směřující k úrovni pokročilých Kurz vychází z úrovně intermediate anglického odborného jazyka zaměřeného hlavně na sféru ekonomie a obchodu. Studenti prohloubí a upevní své dosavadní znalosti, a to hlavně v oblasti obchodní komunikace, ale i v oblasti písemných projevů či administrativních záležitostí. Student bude schopen číst texty zaměřené na ekonomii, management, marketing a finance a vyjadřovat se k nim. Kurz má za úkol seznámit studenty se způsoby tvoření a obohacování slovní zásoby a také vést studenty k uvědomělému a cílevědomému používání jazyka v komunikaci jak z hlediska plynulosti, tak gramatické přesnosti.
Syllabus (in Czech)
  • 1.- 3. Corporate culture
    4.- 6. Customer support
    7.- 9. Products and packaging
    10. - 12. Careers
    13. Revision of the materiál
    1. Corporate Culture
    Work culture and placements
    Work organization and responsibility
    Homework: DVD and self-study
    2. Corporate Culture
    Past tenses and advice structures
    Meeting - one-to-one
    Homework: DVD and self-study
    3. Corporate Culture
    A placement report
    Case study - counseling
    Review 1
    4. Customer support
    Call centres
    Customer service and telephoning
    Homework: DVD and self-study
    5. Customer support
    Asking questions and giving instructions
    Dealing with problems by telephone
    Homework: DVD and self-study
    6. Customer support
    Formal and informal correspondence
    Case study - Cybertartan Software
    Review 2
    7. Products and packaging
    Packaging
    Specifications and features
    Homework: DVD and self-study
    8. Products and packaging
    Articles, relative clauses and noun combinations
    Presentations - structure
    Homework: DVD and self-study
    9. Products and packaging
    A product description
    Case study - Big Jack's Pizza
    Review 3
    10. Careers
    Career choices
    Careers, personal skills and qualities
    Homework: DVD and self-study
    11. Careers
    Present tenses
    Job interviews
    Homework: DVD and self-study
    12. Careers
    A CV
    Case study - Gap years and career breaks
    Review 4
    13. Revision of the material
Literature
    required literature
  • ALLISON, J, EMMERSON, P. The Business Intermediate. Student's Book. Oxford: Macmillan Education, 2007. ISBN 978-1-4050-8185-6. info
  • HARDING, K., HENDERSON, P. High Season. Oxford: Oxford University Press, 2001. ISBN 0 19 451308 4. info
  • HARDING, K., HENDERSON, P. High Season, Workbook. Oxford: Oxford University Press, 2001. ISBN 0 19 451310 6. info
Language of instruction
English
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
The course is also listed under the following terms Winter 2008, Summer 2009, Winter 2009, Summer 2010, Winter 2010, Summer 2011, Winter 2011, Winter 2012, Summer 2013, Winter 2013, Summer 2014, Winter 2014, Summer 2015.
  • Enrolment Statistics (Summer 2012, recent)
  • Permalink: https://is.slu.cz/course/opf/summer2012/KCJKPA13