OPF:PEMBPRZK Quality Management - Course Information

PEMBPRZK Quality Management

Extent and Intensity

2/1/0. 5 credit(s). Type of Completion: zk (examination).

Teacher(s)

Ing. Petr Vlček (lecturer)
Ing. Petr Vlček (seminar tutor)

Guaranteed by

Ing. Petr Vlček
Department of Business Economics and Management – School of Business Administration in Karvina
Contact Person: Ing. Žaneta Rylková, Ph.D.

Prerequisites

None

Course Enrolment Limitations

The course is also offered to the students of the fields other than those the course is directly associated with.

fields of study / plans the course is directly associated with

• Economy of Tourism (programme OPF, B_EKOMAN)
• Business Economics in Trade and Services (programme OPF, B_EKOMAN)
• Business Economics in Trade and Services (programme OPF, B_EKOMAN, specialization Economy of Tourism)
• Business Economics in Trade and Services (programme OPF, B_EKOMAN, specialization Corporate Finance)
• Hotel Industry (programme OPF, B6503GAHOT)
• Marketing and Management (programme OPF, B_EKOMAN)
• Marketing and Management (programme OPF, B_EKOMAN, specialization Economy of Tourism)

Course objectives

The course focuses on the practical quality application. The introduction leads students to understand the social significance of quality, the quality indicators and the structure of the current quality management in the Republic with regard to developmental trends and requirements arising from the cooperation with EU countries. The knowledge of international quality standards and their application gives students the necessary orientation in the requirements applicable in terms of market economy and the free movement of goods within the EU and the world. The publication provides a methodology for the implementation of management quality system, environment and safety. There are practical thematic units as a quality manual, auditing methods and techniques of risk prevention and quality optimization within lectures.

Syllabus

• 1. History and development of quality
  2. Relationship of quality and other disciplines
  3. Global and European quality policy, national quality policy in the Czech Republic
  4. Legislative requirements in terms of quality
  5. Environmental and work safety legislation after entry into the EU
  6. Methods of support and motivation in quality
  7. System standards
  8. Quality manual
  9. Audits
  10. Methods and techniques of analysis and risk prevention
  11. Methods and techniques for quality optimizing
  12. Selected methods and techniques of improving the quality optimization, optimization and evaluation in quality management
  13. Expert´s presentation from practice

Literature

required literature
• GABRYŠOVÁ, M., VODÁK, J. Management of intellectual capital in companies applying knowledge management. In 6th International Scientific Symposium on Business Administration, GLOBAL ECONOMIC CRISIS AND CHANGES. Restructuring Business System: Strategic Perspectives for Local, National and Global Actors. Frýdek - Místek: Printing Office Kleinwächter, 2010. ISBN 978-80-7248-594-9. info
• GABRYŠOVÁ, M. Řízení jakosti A. Distanční studijní opora. Karviná: SU OPF, 2009. ISBN 978-80-7248-524-6. info
• VEBER, J. a kol. Řízení jakosti a ochrana spotřebitele. Praha: Grada Publishing, 2007. ISBN 978-80-247-1782-1. info
• NENADÁL, J. Total Quality Management: principles approaches processes (vybrané kapitoly). Katowice: Górnośląska Wyższa Szkoła Handlowa, 2003. ISBN 83-88402-24-2. info

recommended literature
• Ministerstvo zemědělství, Sekce potravinářských výrob - Úřad pro potraviny, čj.: 18559/2010-17000, Praha, 2010. http://eagri.cz/public/web/file/106403/_2010_2.pdf. info
• Všeobecné požadavky na systém kritických bodů (HACCP) a podmínky pro jeho certifikaci. info
• BEDNARČÍK, Z. Mezinárodní systémové standardy (vybrané kapitoly). Karviná: SU OPF, 2009. ISBN 978-80-7248-532-1. info
• TRÁVNIK, A. Řízení jakosti. Brno: MZLU, 2005. ISBN 80-7157-558-7. info
• NENADÁL, J. Měření v systémech managementu jakosti. Praha: Management Press, 2004. ISBN 80-7261-110-0. info

Teaching methods

Skills demonstration
Seminar classes

Assessment methods

Written exam

Language of instruction

Czech

Further comments (probably available only in Czech)

The course can also be completed outside the examination period.

Teacher's information

Attendance in seminars 70 %, ongoing test, final written exam

Activity	Difficulty [h]
Ostatní studijní zátěž	68
Přednáška	26
Seminář	13
Zkouška	40
Summary	147

• Enrolment Statistics (recent)
  
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