1) A factory produces light bulbs, and each bulb has a 5% chance of being defective. A quality control inspector selects 20 bulbs at random from the production line. Let X be the number of defective bulbs in the sample. Question: What is the probability that exactly 2 of the selected bulbs are defective? 2) A call center receives an average of 6 calls per hour. Let X be the number of calls received in a randomly chosen hour. Questions: 1. What is the probability that the call center receives exactly 4 calls in one hour? 2. What is the probability that the call center receives at most 5 calls in one hour? 3. What is the probability that the call center receives at least 3 calls in one hour?