ULGATLA015 Informatics for spa

Faculty of Philosophy and Science in Opava
Summer 2022
Extent and Intensity
1/2/0. 2 credit(s). Type of Completion: z (credit).
Teacher(s)
Ing. Petr Janík (lecturer)
Ing. Petr Janík (seminar tutor)
Guaranteed by
Ing. Petr Janík
Centrum interdisciplinárních studií – Faculty of Philosophy and Science in Opava
Prerequisites (in Czech)

Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The aim of the course is to deepen the knowledge of the students considering the use of information technologies and information systems when providing spa, accommodation and catering services. The aim is practical familiarisation with particular information systems available at the faculty. The students will learn the structure of information systems used in spa and hospitality operation. They will learn to use chosen information systems applying practical examples, to work with guest reservation, to allocate procedures, to check-out and settle the accounts.
Syllabus
  • 1. The concept of information system, classification of information systems, application of information systems in accommodation services (spas)
    2. Practical application of available information systems, work at the reception, guest reservation, room allocation, check-in, links to cashier and store systems, check-out
    3. Practical usage of available information systems in the work of middle management of accommodation establishment (spas). Definition of codes, listing of available statistics in the used information system, definition of codes and printed sets
    4. Current trends and functions in used information systems. Work on the net, available web services for accommodation establishments (spas)
Literature
    recommended literature
  • Manuály a příručky k používanému software: Agnis, Hores, WINRestis, OPENSpa. info
  • ZELENKA, Josef, PÁSKOVÁ, Martina a Martina HUSÁKOVÁ. Aplikace umělé inteligence, kognitivní vědy a informačních a komunikačních technologií v udržitelném cestovním ruchu. Hradec Králové, 2015. ISBN 978-80-7435-536-3. info
  • JANÍK, Petr. Informační systémy v hotelovém a lázeňském provozu. Opava, 2013. ISBN 978-80-7248-889-6. info
  • BERÁNEK, Jaromír. Moderní řízení hotelového provozu. Praha, 2013. ISBN 978-80-86724-45-4. info
  • SODOMKA, Petr a Hana KLČOVÁ. Informační systémy v podnikové praxi. Brno, 2010. ISBN 978-80-251-2878-7. info
  • ZELENKA, Josef. Cestovní ruch: informační a komunikační technologie. Hradec Králové, 2008. ISBN 978-807-0415-146. info
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
- test (computer) in the extent of lectures and seminars
The course is also listed under the following terms Summer 2013, Summer 2014, Summer 2015, Summer 2016, Summer 2017, Summer 2018, Summer 2019, Summer 2020, Summer 2021, Summer 2023, Summer 2024.
  • Enrolment Statistics (Summer 2022, recent)
  • Permalink: https://is.slu.cz/course/fpf/summer2022/ULGATLA015