CVABPEPC Economy and Tourism Facilities Operation

School of Business Administration in Karvina
Winter 2015
Extent and Intensity
2/1/0. 5 credit(s). Type of Completion: zk (examination).
Teacher(s)
Ing. Patrik Kajzar, Ph.D. (lecturer)
doc. Ing. Pavlína Pellešová, Ph.D. (lecturer)
Ing. Patrik Kajzar, Ph.D. (seminar tutor)
Ing. Miroslava Kostková, Ph.D. (seminar tutor)
Guaranteed by
doc. Ing. Pavlína Pellešová, Ph.D.
Department of Tourism and Leisure Activities – School of Business Administration in Karvina
Contact Person: doc. Ing. Pavlína Pellešová, Ph.D.
Prerequisites
none.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The basis of the course is to apply the theoretical knowledge of their subjects for use in practice management facilities providing services of travel agencies, travel agencies and tourist information centers. Students gradually go through all the processes providing the services of these devices, starting with the legal requirements for their activities through business plan preparation and organization of the operation, creation of a product and its selling clients, issues of pricing policy shopping services at home and abroad, providing information, animation and guide services to the cooperation of entities operating in the tourism industry.
Syllabus
  • 1.Services in tourism and their basic characteristics, historical development of travel.
    2.The importance and role of travel agency, travel office and information centers to provide services to participants tourism.
    3.Legal aspects of the creation and operation of facilities providing services tourism.
    4.Organization's activities and organizational structure of the device travel agency, travel office and information centers.
    5.Creating a business plan and sales strategy for the product travel agency.
    6.List of operational and product offering travel agency, travel office and information centers.
    7.Pricing and product pricing.
    8.Selling, travel contract and general terms of participation of clients.
    9.Acquisition policy when purchasing services.
    10.Personnel policy in tourism.
    11.The issue of guide services.
    12.Use of electronic media in selling products travel agency, travel office and information centers.
    13.An organization operating in tourism and international cooperation.
Literature
    required literature
  • SYSEL. J. ., Cestovní kancelář, cestovní agentura a informační středisko v cestovním ruchu. VŠH, Praha, 2008. ISBN 978-80-86578-75-0. info
  • CHROMÝ, J. Informační a komunikační technologie pro hotelnictví a cestovní ruch. Praha: VŠH Praha, 2008. ISBN 978-80-86578-76-7. info
  • ORIEŠKA, J. Metodika činnosti průvodce cestovního ruchu. Praha: Idea servis, 2007. info
  • PETRÚ, Z. Základy ekonomiky cestovního ruchu. Praha: Idea Servis, 2007. ISBN 978-80-85970-55-5. info
  • NĚMČANSKÝ, M. Analýza a kalkulace v CR. Karviná: OPF SU, 2001. ISBN 80-7248-094-4. info
    recommended literature
  • POLÁČEK, J. Ekonomika a provoz zařízení cestovního ruchu. Karviná, 2013. ISBN 978-80-7248-840-7. info
  • ORIEŠKA, J. Služby v cestovním ruchU. Praha: Idea Servis, 2010. ISBN 80-900880-6-6. info
  • HESKOVÁ M. A KOL. Cestovní ruch pro vyšší odborné školy a vysoké školy. Praha: Fortuna, 2006. ISBN 80-7168-948-3. info
  • KUNEŠOVÁ, E., FARKOVÁ, B. Technika zahraničních zájezdů. Praha: Idea Servis, 2001. ISBN 80-85970-44-9. info
Teaching methods
Lecture with a video analysis
One-to-One tutorial
Internship
Skills demonstration
Seminar classes
Students' self-study
Assessment methods (in Czech)
Kombinovaná zkouška
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
attendance in seminars 60 %, seminar paper, defence of seminar paper, course credit test, final combined exam.
ActivityDifficulty [h]
Ostatní studijní zátěž65
Přednáška26
Seminář13
Zkouška40
Summary144
The course is also listed under the following terms Winter 2014, Winter 2016, Winter 2017, Winter 2018.
  • Enrolment Statistics (Winter 2015, recent)
  • Permalink: https://is.slu.cz/course/opf/winter2015/CVABPEPC