PV24TP069 Mediation – The Introduction

Faculty of Public Policies in Opava
Summer 2025
Extent and Intensity
0/2/0. 3 credit(s). Type of Completion: z (credit).
Guaranteed by
Institute of Pedagogical and Psychological Sciences – Faculty of Public Policies in Opava
Contact Person: PhDr. Edita Ondřejová, Ph.D.
Prerequisites (in Czech)
FAKULTA(FVP) && TYP_STUDIA(B) && FORMA(P)
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.

The capacity limit for the course is 20 student(s).
Current registration and enrolment status: enrolled: 0/20, only registered: 0/20
fields of study / plans the course is directly associated with
Course objectives
The aim of the course is to introduce students to mediation as a method of social intervention. The sub-objectives are a theoretical grasp of mediation as a social practice in the resolution of interpersonal conflicts, including the historical and socio-cultural preconditions of its establishment in the second half of the 20th century, which shaped its basic principles. The second sub-objective is practical training in mediation skills and techniques. The building of mediator skills will be based on the so-called triangle of mediator influence, the peaks of which are techniques for working with content and information, techniques for working with emotions and relationships, and techniques for managing the process.
Learning outcomes
After completing the course, students will understand the principles and values of mediation and will be able to distinguish mediation from other methods of conflict resolution. Students will be proficient in the basic range of mediation techniques.
Syllabus
  • The history of the emergence of mediation as a social practice. Values and principles of mediation - ethical framework. Descriptive and normative characteristics of mediation. Mediation and its relationship to social norms - three premises. Mediation as a process of third party intervention in conflict - stages of mediation. Communication techniques of the mediator - empathic understanding, active listening, questioning. Techniques for managing the mediation process - the directivity of the mediator. Techniques for managing intense emotions and relationships - neurobiology of conflict. Techniques for handling information in mediation - language as an anthropological phenomenon.
Literature
    required literature
  • BRZOBOHATÝ, R., POLÁKOVÁ, L., HORÁČEK, T., VRÁBEL PORTEŠ, V., HANAJOVÁ, T. Rukověť mediátora aneb co je dobré vědět nejen ke zkouškám mediátora, 2. vyd., Praha: Wolters Kluwer ČR, 2022, ISBN: 978-80-7676-037-0
    recommended literature
  • SVATOŠ, M. Tajemství mediace aneb řešení sporů od A do Z. 1. vyd., Praha: Galerie Art Francesco, 2020. ISBN: 978-80-86819-17-4
  • HOLÁ, L. Mediace v teorii a praxi. Praha: Grada, 2011. ISBN: 978-80-247-3134-6
  • HOLÁ, L., URBANOVÁ, M. a kol. Právní a sociální aspekty mediace v České republice. Praha: Wolters Kluwer ČR, 2020, ISBN: 978-80-7598-720-4
Teaching methods
Presentation and discussion, practical training in simulated situations.
Assessment methods
Pro PS: Active participation in seminars - 90% participation, at least once as a mediator. Written test (minimum 75%).
Language of instruction
Czech
Further Comments
The course can also be completed outside the examination period.
  • Permalink: https://is.slu.cz/course/fvp/summer2025/PV24TP069